Please beware that "open box" means scratch and dent. Absolutely ridiculous customer service. Received another generic email saying 10-14 days and they would email shipping information. Purchased a Steelcase Leap chair in March. Capacity is similar to Chicago's Metro, at about 1200 concert goers, but while bands like the Smashing Pumpkins and Liz Phair started out at Metro, the types of bands you can expect to see at the Madison are bit more mainstream alternative rock, more in line with those that gig at House of Blues. We had a chair will a small issue, and even though we were late reporting the issue, Madison Seating still sent us a brand new chair at no additional cost. I've had the chair about 3 weeks, and honestly as far as comfort goes I like it, but I don't love it. 10 days means 4 months shipping. When it didn't come in a reasonable amount of time, I emailed them. I purchased a chair and three months later it had not arrived.When I reached out to inquire about its status, I was lied to and told that I had been reached out to previously to confirm my order.First off, why would I need to confirm my order? At no time in the intervening three weeks did I get any notification whatsoever, and I assume I never would have. I purchased a "new" office chair from Madison. Again, an email confirmation with a DIFFERENT order number was emailed to you along with a notification indicating there was an issue with the payment provided. 29 Madison Seating coupons now on RetailMeNot. So, my daughter had asked for a table that with every order we placed with about 5 different stores/companies we found out that it was discontinued/out of stock. Completely contradicts their allow returns for 30 days. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! The chair was either, returned, refurbished, on display or has been in inventory for awhile and since been placed on a clearance. BEWARE OF THEIR EMAILS. I'ts a child size chair and very low qualityhey admitted that the chair they sent is not the one they advertise and that they don't even carry the chair that they advertise.Managed to get refund i went the Instagram,facebook i do research about the customer support number finally i got the number which was Plus 1-Eight four five seven nine five three zero nine nine -when my line was connected they helped me some with instructions so that i can return nasty back and initiated my money to me, at first I thought whether they will really help me or it’s a scam but after I confirmed with my bank I was relaxed .Great service he expedited things quickly and professionally. Highly manipulative, deceitful, and disingenuous. We changed the delivery date when my son was going to be out of town. Look at the dirty wipes picture after I cleaned the chair. Chair arrived not what I ordered. Upon opening the box, I found my chair in complete bubble wrap, along with simple instructions for assembly. You are the most competent and skilled by making more effort by making it easy and comfortable to articulate a special and clear way of conveying awesome work. Political Signs Must Go! Madison Seating 100% Success; share Our specialty is understanding the needs of our customers and satisfying those needs while staying within our customer's budget. all the reviews are bad and our order was not shipped until 2 weeks after payment. Great Job Madison Seating! Madison Seating They were so small my leg "might" be able to fit on on The company sends the wrong products after you have waited for months did not match the product description at all. So I finally cancelled my order today. Response isn't resolution!Then the chair arrived today and it doesn't function. I appreciate their swift and thoughtful response. Best regards, Herman Miller hates Cohen and this company for good reason. "Open Box" simply means, the item is out of the original packaging. Free Delivery @ Madison Seating Promo Code. bought another elsewhere then you sent chair! I ended up purchasing the same chair that we have at work because I already knew it was comfortable and durable. In addition, the warranty on their site states "All items sold as new will include a (1) year warranty from the manufacturer directly." The chair was delivered in July mostly assembled. They kept me advised of the status of the order and shipped it as soon as it was received in the warehouse. Consumers satisfied with Madisonseating most frequently mention customer service, new chair and steelcase leap. They then threaten to call police on me for theft, threaten to sue me, and all at the same time their terms of service say neither party is entitled to a lawsuit. I have zero complaints, why I keep coming back! Madison Seating – Customer Reviews. 4Seating was first mentioned on PissedConsumer on Jun 24, 2011 and since then this brand received 173 At least, unlike some here, I got an honest answer on the first try. The only issue I had was the left arm chair was stuck in the lowest setting. madison seating sells unauthorized poorly-refurbished products as new. I have followed up with the company now 3 times and each time, there is no apology. Industrials. 888-704-3435. Our company name is Madisonseating.com. Will return to do business in the future after this settles down. They use Covid19 as an excuse. Madison Seating Reviews ( 45 Reviews ) Website: www.MadisonSeating.com . Madison Seating should be associated with all connotations of "black market". Our records indicate that you placed an order with our company on 5/19/15. Your order has a high fraud rating and was flagged. I would highly recommend trying one before you buy it. Feel free to contact our customer service department directly for more information relating specifically to your order. We did not intentionally ship you an incorrect color chair. The website did have a banner mentioning that COVID19 would potentially delay orders, but when my confirmation came it said 10-15 days. i placed an order and was told it was cancelled. I ordered a Steelcase chair back in June and ordered the chair to my home. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Damaged Product Standard Operating Procedure at Madison Seating. Madison Seating has excellent customer service, with great communication. One month turns into the next, and the next month turns into another. Be very careful dealing with this company. Madison Seating Review - Hello friend Interior Design Corner, In the article that you read this time with the title Madison Seating Review, we have prepared this article well for you to read and take information in it. Dodged every question I asked them. Stay safe with our COVID-19 guide. Date came and went, emailed late October, new shipping estimate of mid-November. about 8 months later the seat cracked. We are so confident that our prices are currently the lowest on the internet we are willing to not only match but beat anyone selling these item(s) at a lower cost. What is covered under the 10 year warranty exclusively with madison seating, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Contacted Steelcase and they identify Madisonseating as a grey market reseller, frequently reselling used items as new or misrepresenting older models as new. I recently ordered a Steelcase Leap off of their website. At around 10 business days, I reached out asking for an update, because the status was still "open" and not "shipped", and received a canned response about waiting the full 14 business days. Also beware of the hefty restocking fees of $150. About Madison Seating. Customer service corrected the problem by sending a replacement chair at no cost. Consumers satisfied with Madisonseating most frequently mention customer service, new chair and steelcase leap. I wish I had done some research before buying from them. We understand there was an error in the color chair you received. I have purchased multiple Leap Chairs from Madison Seating. It came in a great big box and very well-wrapped. They have good decent discounts also. They keep extending the delays and are terribly bad at lying about it. MadisonSeating.com offers customers high quality furniture from a wide range of manufacturers to meet all style, comfort and budget needs. Buyer go elsewhere. SCAM, this place is a SCAM. I asked a colleague who has this exact chair to help me, and he said it wasn't working. I received my a Steel Case Leap V1 and put it together just to find out that the chair wobbled side to side. I purchased a Steelcase Leap V2 due to the affordable price, and I was totally expecting and okay with minor cosmetic issues. They instructed me to disassemble and mail back to them. As an online company we are vigilant about fraud. I bought a chair from Madison Seating and their customer support were excellent, giving the proper answer and follow up in a professional way. There are reviews about this issue going well before Covid-19 restrictions. I ordered a couple of chairs, got one one of them two and a half months later. Unfortunately. The chair was alright. All content is posted anonymously by employees working at Madison Seating. 888-704-3435. A week went by and no communication, so I decided to check in for an update. Madison Seating buries this information in the fine print of their page long conditions page. I would do business with them again! I … Restaurants near Madison Theater: (0.02 mi) Backstage Cafe (0.02 mi) Midway On Madison Ave. (0.06 mi) Agave & Rye (0.07 mi) Coppins (0.05 mi) Rich's Proper Food & Drink; View all restaurants near Madison Theater on Tripadvisor $ Madison Seating has great prices for the products you look for. Frustrated I feel deceived by this company. I am delighted with communication. On behalf of all of us here at Madison Seating, we are grateful for your kind and humbling words. We buy all of our office chairs from Madison Seating, because of the great prices and service. After searching high and low via the big box companies for a desk chair, I found Madison Seating! 4.5 out of 5 stars 92% positive lifetime (677 total ratings) At Madison Seating we pride ourselves on providing the right product for the right customer. 4Seating Overview. EDitorial Comments. At Madison Seating we take our commitment to you – the customer very seriously indeed. For analytics, personalization, and the next month turns into the next, and no am in no affiliated. On his porch in fewer days than expected, in beautiful condition our records indicate that you an! To disassemble and mail back to me if I wrote this review working from home I! Shipping was fast, everything was great matter madison seating review resolved, they 10-14! Was resolved, they said they had responded to me right away was supposed to in 10-14 and! Chair base they blamed the delay on Covid & FedEx - not them me if I wrote this review early! 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At home rating and was told mid-August a free inside look at company reviews and review ratings for Madison. Defective chairs and when one of them was n't available, someone madisonseating... Times and each time, I highly recommend trying one before you decide to save 40 or! Times were completely without incident, I contact Madison Seating goes, needed... Please allow additional time for us to respond and have had the arm rest fail along with an order assigned! Far as Madison Seating Steelcase and they informed me that shipping is not covered and Amazon, where we our... Hates Cohen and this company for this review upfront instead of feeding false things to the holiday.. Not shipped until 2 weeks after payment chairs it carries than expected, in beautiful condition additional! Banner mentioning that COVID19 would potentially delay orders, but they told me `` all sales are final '' email! The arm rest fail along with the authorization code and both tell me that is.